Privacy Policy

Last updated: 24.12.25

refutu values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use the refutumobile app and web application (“the Service”).

1. Information We Collect

We collect only the information necessary to provide and improve the Service.

a) Information you provide

  • Name

  • Email address

  • Account and workspace information

  • Content you create in refutu (plans, goals, actions, tasks, comments)

b) Automatically collected information

  • Device type and operating system

  • App usage data (features used, session duration)

  • IP address (used only for security and analytics)

  • Crash and performance data

2. How We Use Your Information

We use your data to:

  • Provide and operate the refutu service

  • Authenticate users and manage accounts

  • Enable collaboration within plans and workspaces

  • Improve performance, usability, and features

  • Communicate important service updates

  • Comply with legal obligations

We do not sell your personal data.

3. Legal Basis for Processing (GDPR)

We process personal data based on:

  • Your consent

  • Performance of a contract (providing the Service)

  • Legitimate interests (improving and securing the Service)

  • Legal obligations

4. Data Sharing

We only share data with:

  • Trusted service providers (e.g. hosting, analytics, payment processing)

  • Authorities when legally required

All third parties are required to protect your data and use it only for agreed purposes.

5. Data Storage & Security

  • Data is stored on secure servers within the EU or approved GDPR-compliant regions

  • We use encryption, access control, and industry-standard security practices

  • Access to personal data is limited to authorized personnel only

6. Data Retention

We retain your data only as long as:

  • Your account is active, or

  • Required by law

You may delete your account at any time, after which your personal data will be removed or anonymized within a reasonable timeframe.

7. Your Rights (GDPR)

You have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Export your data (data portability)

  • Withdraw consent at any time

To exercise your rights, contact us:

8. Children’s Privacy

refutu is not intended for children under the age of 13.
We do not knowingly collect personal data from children.

9. Cookies & Tracking

The mobile app does not use cookies.
The web version may use essential cookies for authentication and basic analytics.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
Significant changes will be communicated through the app or by email.

11. Contact Us

If you have any questions about this Privacy Policy or your data:

Contact us
Contact us